Last Updated: April 23, 2026
LunaBaby (“LunaBaby,” “we,” “us,” or “our”) provides a mobile app and related services that help parents, guardians, and caregivers track baby routines, sleep, feeding, diapers, notes, schedules, and shared caregiver access.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use LunaBaby, our website at lunababy.xyz, and related services.
By using LunaBaby, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to:
the LunaBaby mobile application;
the LunaBaby website;
customer support communications; and
any related services we operate.
It does not apply to third-party websites, services, or platforms that we do not control, even if they are linked from our app or website.
When you create or use a LunaBaby account, we may collect:
email address;
account username or profile name;
authentication and account status information;
email verification and password recovery activity;
subscription status and entitlement information.
To provide the app’s core features, we may collect information you choose to enter, including:
baby name, profile details, and optional profile images;
sleep, feeding, diaper, milestone, health, routine, note, and schedule entries;
family member names and caregiver-related information;
caregiver access details, including invitation status and read-only access relationships.
We may collect content you submit through the app, such as:
notes;
baby activity logs;
milestone entries;
uploaded or captured photos;
support messages or feedback.
We may automatically collect limited technical information necessary to operate, secure, and improve LunaBaby, such as:
app version;
device type and operating system;
crash and error diagnostics;
basic usage and performance events;
push notification token or delivery state, where notifications are enabled.
If you subscribe to premium features, we may receive limited subscription information from the app store and our subscription service providers, such as:
subscription status;
product or plan identifier;
entitlement state;
purchase or restore events.
We do not receive your full payment card details. Payments are processed by Apple App Store and Google Play.
We use information we collect to:
create and manage user accounts;
authenticate users and secure access to the app;
send email verification codes and password reset codes;
store and display baby tracking data you choose to record;
enable caregiver invitations and read-only caregiver access;
synchronize data across sessions and devices;
provide customer support;
maintain app functionality, reliability, and security;
monitor usage, improve performance, and diagnose issues;
process and manage subscriptions and premium access;
comply with legal obligations and enforce our terms.
We do not sell your personal information.
We may share information in the following limited circumstances:
We may share information with trusted service providers that help us operate LunaBaby, including providers for:
authentication and backend infrastructure;
database hosting and storage;
transactional email delivery;
analytics and diagnostics;
subscription management and billing support.
If you choose to invite a caregiver, certain baby-related data may be made available to that caregiver in read-only form, subject to the permissions and access flow provided in the app.
We may disclose information if reasonably necessary to:
comply with applicable law, regulation, legal process, or governmental request;
enforce our agreements or policies;
detect, investigate, or address fraud, abuse, security, or technical issues;
protect the rights, safety, and property of LunaBaby, our users, or others.
If LunaBaby is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.
LunaBaby may use third-party providers, including:
We use Supabase for authentication, database services, storage, and backend functionality.
We may use third-party email providers to send verification codes, password reset codes, and transactional account communications.
We may use analytics or error-monitoring providers to understand app performance, usage trends, and reliability issues.
We may use subscription infrastructure providers to manage entitlement status and subscription state, while payments are processed through Apple or Google.
Your use of third-party billing platforms, app stores, and linked services may also be subject to those third parties’ terms and privacy policies.
We retain personal information for as long as reasonably necessary to:
provide the app and requested services;
maintain your account;
comply with legal, tax, accounting, and regulatory obligations;
resolve disputes and enforce agreements.
If you delete your account or request deletion, we will take reasonable steps to delete or de-identify your information, unless retention is required or permitted by law.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for limiting access to your devices and email account.
Depending on your location, you may have rights to:
access personal information we hold about you;
correct inaccurate information;
request deletion of your account or data;
withdraw consent where processing is based on consent;
object to or restrict certain processing;
receive a copy of certain data, where applicable.
You may also:
manage or revoke caregiver access in the app;
update account information through the app;
unsubscribe from non-essential communications where offered.
To exercise privacy rights or request deletion, contact us at support@lunababy.xyz.
LunaBaby is intended for use by parents, guardians, and authorized caregivers, not by children directly.
The app may contain information about infants or children that is entered by a parent, guardian, or caregiver. We do not knowingly offer direct accounts to children or knowingly collect personal information directly from children without the involvement of a parent or guardian.
If you believe that personal information about a child was provided to us inappropriately or without proper authority, contact us at support@lunababy.xyz, and we will review the request.
LunaBaby may be operated, hosted, or supported using service providers in the United States and other countries.
If you access LunaBaby from outside the United States, you understand that your information may be transferred to, processed in, and stored in countries that may have different data protection laws than your jurisdiction.
Where required, we take reasonable steps to use appropriate safeguards for cross-border data transfers.
If laws in your jurisdiction provide additional privacy rights, we will honor those rights as required by applicable law.
If you are a California resident, you may contact us to request information about the personal information we collect, use, disclose, or delete, subject to verification and applicable exceptions.
We do not sell personal information as that term is commonly used in privacy law.
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app, website, email, or another appropriate method.
The “Last Updated” date above reflects the effective date of the current version.
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
LunaBaby
Website: lunababy.xyz Email: support@lunababy.xyz